Quality and Patient Safety at Mercy Medical Center
Welcome to CHI Mercy Health Mercy Medical Center! We are pleased that you have chosen to learn more about our ongoing Quality and Safety efforts. Mercy Medical Center is committed to ensuring that our patients receive the highest quality patient care in a safe environment. For more information, please visit Oregonhospitalguide.org.
The Quality Improvement Department team focuses on uniting quality and patient safety through clinical effectiveness, infection control, and process improvement.
Our Quality team includes an RN Director, Quality Medical Director, Quality Compliance RN, Quality Reviewer RN, Quality Analyst, Quality Coordinator, Quality Abstractor and two RN Infection Preventionists.
Our team is dedicated to excellence in all aspects of care and work to create a culture of accountability and continuous assessment and improvement through evidence-based strategies.
For questions or concerns please contact our patient advocate at 541-375-5555.
We believe that providing patients and family access to information and results encourages informed choices concerning their healthcare decisions. Other helpful links:
In conjunction with Catholic Health Initiatives, our corporate entity, Mercy Medical Center also participates in numerous evidence-based practice initiatives that improve quality and patient outcomes. Although new initiatives are constantly being introduced our current initiatives include:
- Catheter-associated Urinary Tract Infection Prevention
- Central Line-associated Blood Stream Infection Prevention
- Treatment of Severe Blood Stream Infections (Sepsis)
- Fall Prevention
- Accurate Patient Handoff
- Improved Pain Management and Pain Management Alternative Therapies
- Prevention of Surgical Site Infections
- CARES Rounding
- Readmission Prevention
Please review our performance measures and the programs designed to monitor and continuously improve the quality of the care we provide